Shipping policy

We use USPS Priority and UPS Ground for our shipping services. During the holidays months, there may be delays in receiving your shipments. Your understanding is greatly appreciated.

If you order multiple items we may combine them for fewer shipments.

Orders are processed Monday-Friday. Though we work to ship orders as soon as possible, we do ask for two business days to process and package an order before it ships. Certain items require extra time before shipping. This should be noted on the item page (aloe flakes 1 kg, certain guanos, etc). 

Orders do not ship on Saturdays, Sundays, or holidays.

Most deliveries arrive in 3 to 7 business days after they ship, dependent on distance from our location in Chehalis, WA.

We also ask that you check your shipping address to make sure it is correct before submitting your order. We are not responsible for any shipping delays or losses if we are given the wrong shipping address, though we will try and correct any errors if shipments have not already been picked up for delivery by USPS or UPS. 

We are not able to offer expedited or overnight shipping.

If you have any questions about your order and/or shipping please send an email to orders@kisorganics.com and include your order or invoice number. Please make sure you provide an accurate and current email address when placing your order. We do not sell our customer’s information.